At Friends Travel Info, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.
Information We Collect
- Personal Information: We may collect personal information, such as your name, email address, phone number, and address, when you use our services, make reservations, or contact us.
- Payment Information: When you make payments for our services, we may collect payment card information, billing address, and other transaction details. Please note that we do not store your payment card information after the transaction is complete.
- Travel Preferences: To enhance your experience, we may collect information about your travel preferences, such as destination choices and special requests.
- Communications: We may store your communication history with us, including emails and messages exchanged via our platform.
- Website Usage: We may collect information about how you use our website, including your IP address, browser type, and device information, to improve our services and user experience.
How We Use Your Information
- Service Delivery: We use your information to provide the travel services you request, including cruise bookings, convention planning, and language translation.
- Communication: We may contact you with important service updates, booking confirmations, and marketing materials based on your preferences.
- Improvement: Your data helps us improve our services, customize your experience, and enhance our website’s functionality.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in delivering our services. We ensure these entities uphold the same level of data protection as us.
Data Security
We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of online transmission or storage is entirely secure, and we cannot guarantee absolute data security.
Your Choices
You have the right to review and update your personal information. You may also opt out of receiving marketing communications from us. If you have any concerns about your data or wish to exercise your rights, please contact us.
Changes to this Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal compliance. We will notify you of any substantial changes via email or through our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us.